Family Counselling If your or your family are struggling with major changes, a communication breakdown, managing a crisis or learning to cope with a tragic event - counselling can help navigate through difficult times without judgement. The benefits of family counselling almost always outweigh the challenge of finding the support your family needs. Counselling is offered at our offices at 33 Russell Street, Toowoomba and telephone counselling sessions may be available if you are unable to attend a face-to-face appointment. For more information or to make an appointment please call 1300 991 443. You can also submit a referral to the program. This service is offered in Toowoomba. This program is fully funded by Lifeline Darling Downs and South West Queensland Ltd. Lifeline Darling Downs also offers the Rural Family Counselling Service in Charleville and the Rural Family Support Program in Dalby.