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Lifeline Darling Downs and South West Queensland Ltd
24-hour crisis line: 13 11 14
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I need help now

Immediate help

Call 000 if you or someone else’s life is in danger

If you or someone you know is experiencing crisis you can access 24-hour support by calling

Lifeline Australia’s 24-hour crisis line

13 11 14

For further options visit Lifeline Australia's website. 

Non-urgent help

To enquire about our services or to make a referral into one of our programs at Lifeline Darling Downs and South West Qld Ltd

1800 951 052

Published: 12th September, 2019

Updated: 18th January, 2022

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  • Share the Warmth Appeal

    Share the Warmth Appeal

    What would you do if you couldn't keep your family warm? How would you stay safe if you didn't have a home to shelter in? Where would you turn if you couldn't put food on the table? Working together we can provide counselling, food assistance, housing and crisis support to the most vulnerable individuals in our community.

  • 10 tips to save money, stay healthy and keep warm.

    10 tips to save money, stay healthy and keep warm.

    We all need to keep warm and we all want to save on our energy bills, but for those who are struggling to simply buy food and pay the rent, it is important to keep warm without breaking the budget or taking unnecessary health and safety risks. We've compiled our top ten tips to keep warm, save energy and minimise your risk during winter.

  • Winter Shelter Toowoomba

    Winter Shelter Toowoomba

    Winter Shelter provides more than just a place to stay. It’s about providing hope, dignity and community for those experiencing homelessness. Together we can help change the story for those doing it tough.

  • Share the Warmth 2022 resources

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  • Donate goods

    Donate goods

    You can donate material goods like clothing, books, furniture, blankets, household items and bric-a-brac directly to our Lifeline shops.

  • NDIS - Tranquillity Care Services

    NDIS - Tranquillity Care Services

    The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with a disability, their families and carers. Tranquillity Care Services is our NDIS offering.

  • I need help now

    I need help now

  • Southern Downs Community Flood & Drought Support Grants

    Southern Downs Community Flood & Drought Support Grants

    If you are a resident of Maranoa, Murweh, Lockyer Valley, Toowoomba or the Southern Downs and have been impacted by the drought or floods you may be eligible for assistance.

  • Herries Street Superstore

    256 Herries Street, Toowoomba

  • What we do

    What we do

    We exist to build strong communities which empower people to live to their full potential.

  • Emergency relief

    Emergency relief

    This service is only offered in Toowoomba for people experiencing unexpected short-term financial stress or crisis.

  • The Emporium

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    Donation bins receive a fresh lease of life

    Our donation bins are made to withstand the elements and weather the storms, however, from time to time they need some maintenance and TLC in order to remain operational. Sometimes this requires minor maintenance and other times a full renovation.

  • Creative Coping Program

    Creative Coping Program

    Creative Coping is a 20-week group therapy program that helps people build skills to manage overwhelming thoughts and emotions, reduce distress and make life changes. Service offered in Toowoomba.

Winter Shelter Toowoomba

Winter Shelter Toowoomba

Winter Shelter provides more than just a place to stay. It’s about providing hope, dignity and community for those experiencing homelessness. Together we can help change the story for those doing it tough. Read more

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Published: 6th May, 2022

Updated: 24th May, 2022

Author: Matt Gregg

Comments: 2

Share the Warmth 2022

Share the Warmth 2022

What would you do if you couldn't keep your family warm? How would you stay safe if you didn't have a home to shelter in? Help us help those doing it tough this winter. Read more

Donate Fundraise

Published: 6th May, 2022

Updated: 25th May, 2022

Author: Matt Gregg

10 tips to save money, stay healthy and keep warm.

10 tips to save money, stay healthy and keep warm.

We all need to keep warm and we all want to save on our energy bills, but for those who are struggling to simply buy food and pay the rent, it is important to keep warm without breaking the budget or taking unnecessary health and safety risks. We've compiled our top ten tips to keep warm, save energy and minimise your risk during winter. Read more

Published: 20th May, 2022

Updated: 23rd May, 2022

Author: Matt Gregg

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33 Russell Street
Toowoomba
QLD 4350

Tel: 1300 991 443
Fax: 07 4699 1610

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Lifeline Darling Downs and South West Qld Ltd ABN 97075403959