Our history Over the past 45 years, we've grown and diversified our offerings, with a focus on the people we help within our community. We hope to continue to evolve our services and offer support to those who need it most. Here is a the journey so far... 20 Jul 1975 - Lifeline Toowoomba opened at Matilda House, 88 Russell Street, Toowoomba (receiving 600 to 700 calls per annum). Rev Geoff Waugh serves as the Interim Director. Jan 1976 - Rev Robert Holt takes over as the Director of Lifeline Toowoomba. Apr 1977 - Sister Bernadette Curtin L.C.M. is appointed Director. Jan 1979 - The Family Support Service (known originally as The Homemaker Service) is first funded. Feb 1980 - Rev Noel Park begins as Director/Managing Director. Jul 1980 - The Material Aid Service (now called Emergency Relief) is established. Aug 1980 - The Counselling Centre is relocated to 161 Hume Street, Toowoomba. June 1982 - The Dalby and Warwick Sub-Committees are established to help fund the first landline to Toowoomba May 1983 - Lifeline’s current logo is approved by the National Lifeline Board of Australia. 1984/1985 - The Distribution Centre relocates to 2-6 Hodgson Street. 1987 - Lifeline Farmline is established to help farmers cope with high interest rates. 1988 - Relocation of the Counselling Centre to 127 Russell Street 1991 - The Dalby Office is opened. Jun 1993 - The Break-Even Program is established. Jul 1993 - Telstra introduces the National Number 13 11 14. Dec 1993 - The Counselling Centre relocates to 5 Mill Street. 1995 - Rural Family Counselling Service established. 18 Sep 1996 - The Company is registered. 1997 - Warwick Counselling Rooms and Shop established. 1998 - St George Counselling Rooms and Shop established. Oct 1998 - The Distribution Centre relocates to 192A Stephen Street. Jul 1999 - Charleville Office is established. Nov 1999 - Office at 1 Taylor Street, Toowoomba is established. May 2000 - Derek Tuffield appointed General Manager. 4 Aug 2001 - Dalby Office (1 Patrick Street) is officially opened. 25 Jun 2003 - The Lifeline Smart Tip Shop is officially opened. Feb 2004 - Premises at 17 Long Street, Toowoomba are purchased. 2006 - National Roll-Out of Greater Access Program by Lifeline Australia Incorporated-13 11 14. Apr 2010 - Office opens at 34 Queen St, Roma. Jun 2010 - Office opens at 24 Stockyard St, Cunnamulla. 30 Aug 2011 - Execution of new Memorandum of Understanding III between UnitingCare Community and Lifeline Darling Downs & South West QLD Ltd. 31 Dec 2012 - Official Opening of relocated Head Office at 33 Russell Street. 21 June 2013 - Official Opening of Renovations to Distribution Centre, 192A Stephen Street, Toowoomba. 26 May 2014 - Opening of New Shop in Warwick. Oct 2015 - First not-for-profit enterprise to be awarded the Heritage Bank Business Excellence Awards – Business of the Year. Nov 2015 - Opening of Herries Street Superstore. 5 Feb 2016 - Opening of new Smart Tip Shop, Wellcamp 13 May 2016 - Official Opening of the Flexi School Intergenerational Mentoring Hub, Toowoomba.