Our Mission Statement
are a responsive and accessible community-based organisation engaging
with individuals, families and communities to develop their skills and
resilience to facilitate positive change. This is expanded more in our Social Justice Charter.
Our Operating Principles
with people in ways that are open, clear and honest, providing
comprehensive information about the roles and responsibilities of the
together with others towards shared goals, achieved through consultation
and collaboration with individuals, families and communities.
and volunteers take the time to listen, care and support. We
acknowledge the uniqueness and diversity of people within the community
and work to respond appropriately, thoughtfully and flexibly to needs.
Volunteers are considered to be our most valuable resource. We ensure
that training, development and support is maintained throughout each
Strengthening Communities and Empowering People
We affirm that Aboriginal people and Torres Strait Islander people are
the Indigenous people of Australia. We acknowledge the traditional
custodians of this land, the Giabal, Jarowair, Bigambul, Kooma,
Murawari, Kinja, Budjari, Margany, Dharawara, Gungarri and Mandandanji
groups and/or relevant sub-groups. We pay our respects to our Elders –
past, present and future – for they hold the memories, the traditions,
the culture and hopes of Indigenous Australia. Our Reconciliation Action Plan expands on our acknowledgement.
We are committed to responsible environmental management practices.
This includes: a commitment to minimising waste, purchasing recycled
products, and practising energy efficiency throughout all our premises,
plant and equipment wherever possible. Our Environmental Management
System (EMS) is being developed; please see our Framework for Sustainability.
Our 2020 Vision
We see a future of people living more engaged and fulfilling lives throughout our region by:
- Strengthening community participation and resilience
- More individuals, families and communities achieving an increased sense of wellbeing
- Increasing our engagement with at-risk groups
- Helping to reduce rates of suicide in our region
- Maintaining a state of readiness to respond to natural disasters via our Community Recovery capabilities
- Ensuring our practices and systems are responsive to community needs and expectations
“People will always be our focus”
Lifeline Darling Downs and South West Qld Ltd – ABN: 97 075 403 959