Telephone Counselling

Counsellors don't have magic wands. They can't fix problems instantly... What they can do is talk with you, to assist you in understanding the issues you face, so you may be more empowered to make the changes you want in your life.

Many problems seem impossible to overcome. If you are distressed and not sure what to do next, give Lifeline a call. It will only cost the price of a local call. Counsellors are chosen for their personal qualities and experience of life and undertake an extensive training course. They do not preach or judge. They are there to help when you need it most. You may talk to Lifeline counsellors about issues including:

• Family Issues
• Personal Matters
• Relationships
• Loneliness
• Family Violence
• Addictions
• Abuse Issues

If we can't help we may be able to refer you to someone who can.

Become a Telephone Counselling Volunteer

Lifeline DD&SW QLD runs two Telephone Counsellor training courses a year; February to June and July to November.

Module A - SELF AWARENESS

• 1 Saturday session 9.30am to 4.00pm
• 6 Weekly sessions 6.30pm to 9.30pm

Module B Basic Counselling Skills

• 2 Saturday Sessions 9:30am to 4:00pm
• 2 Weekly Sessions 6:30pm to 9:30pm
• 2 Observation shifts
• 3 Supervised shifts

Module C INFORMATION & RESOURCES

• 1 Saturday session 9.00am to 5.00pm
• 4 Weekly sessions 6.30pm to 9.30pm

To apply for the Telephone Counselling Training Course contact 46329299, or apply via our volunteer form, and you will receive an information package four weeks prior to the commencement of the course.